HiNiHao
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1. Information Collection

We collect information you provide when using our services, including but not limited to:

  • Personal identification information (name, email address, phone number)
  • Learning preferences and goals
  • Course progress and learning records
  • Payment information (through secure third-party payment processors)

2. Information Use

We use the collected information to:

  • Provide and improve our educational services
  • Match you with suitable tutors and courses
  • Process payments and billing
  • Send important service notifications and updates
  • Provide customer support

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except when:

  • We have your explicit consent
  • It is necessary to provide services (such as sharing learning progress with tutors)
  • Required by law or to protect our rights
  • Working with trusted service providers (who agree to protect your information)

4. Data Security

We employ industry-standard security measures to protect your personal information:

  • SSL encrypted transmission
  • Secure data storage
  • Regular security audits
  • Employee access controls

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login status and preference settings
  • Analyze website usage to improve services
  • Provide personalized learning experiences

You can control cookie usage through your browser settings.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request data portability

7. Children's Privacy

Our services are primarily intended for adults. If you are under 18, please use our services with parental or guardian consent and supervision.

8. Policy Updates

We may update this privacy policy from time to time. Significant changes will be notified via email or website notice. Continued use of our services indicates acceptance of the updated policy.